Worldwide Shipping
Updated September 2026 · Standard Transit & Packaging
Ordering destinations
We accept orders worldwide, except Europe for now. European destinations are temporarily unavailable at checkout.
Preparation Timing
In-stock pieces are prepared within 1–3 business days. Standard transit to the United States and Canada is estimated at 7–14 business days after dispatch. Delivery times to other destinations vary. Parcel tracking is provided.
United States & Other Destinations
Orders to the United States and other checkout-supported destinations except Canada use USD. Standard shipping is US$6.99 below a US$49 merchandise subtotal after discounts, and free from US$49. Expedited shipping is US$18.9. The threshold excludes tax and shipping. US expedited transit is estimated at 3–7 business days after dispatch; expedited delivery times elsewhere vary by destination.
Canada rates
Canada orders use CAD. Standard shipping is CA$8.9 below a CA$49 merchandise subtotal after discounts, and free from CA$49. Expedited shipping is CA$18.9. The threshold excludes tax and shipping. Expedited transit is estimated at 3–7 business days after dispatch.
Made-to-order items
The listed Hatsune Miku pendants (D37B and 3A46) are made to order and dispatch within 14 calendar days of payment. Transit time starts after dispatch. The 1–3 business day preparation estimate is for in-stock pieces. Other commissioned character designs follow their separately stated custom-order terms.
Fulfillment & Security
All jewelry parcels are dispatched in discreet, signature-optional security boxes with internal shock cushioning. A tracking link is automatically dispatched to your account and email as soon as the carrier registers the package.
If Something Goes Wrong
If tracking stalls, the exterior arrives dented, or an address was caught late — reach out to JADE ALL DAY contact form immediately. A human workshop team member untangles it directly with the carrier.
Frequently Asked Questions
Is every item truly one of a kind?
Our in-stock single pieces are not replenished after sale. Made-to-order items are identified separately on their product pages.
What certificates accompany each piece?
Certificate availability, material and treatment information are stated on the individual product page when documented. A certificate is not promised unless explicitly listed for that piece.
How do I measure my ring size before purchase?
Check the measurements recorded on the individual product page. If a required measurement is missing, contact us before ordering.